Cookie Policy

Last updated: 16th June 2025

This Cookie Policy explains how Mettingham Castle House ("we", "our", or "us") uses cookies and similar technologies on our website https://www.mettinghamcastle.com . It also describes your rights to control their use under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small data files placed on your device (computer, smartphone, tablet) when you visit a website. They help the website remember your actions and preferences (such as login, language, and other settings) over a period of time.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

a. Strictly Necessary Cookies

These are essential for the website to function properly. They allow you to navigate our site and use key features like secure areas and bookings.

b. Performance & Analytics Cookies

These cookies collect information about how visitors use our website (e.g., which pages are visited most often) to help us improve its performance and user experience.
Example tools: Wix Analytics, Google Analytics (if installed).

c. Functionality Cookies

These allow the website to remember choices you make (such as region or language) and provide enhanced, more personal features.

d. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as:

Bedful – used for booking services
Stripe – for secure payments
Touch Stay – for access to digital guest guides
Wix – hosting platform cookies

Please refer to their individual privacy/cookie policies:

3. Managing Cookies

When you first visit our site, you will be asked to accept or manage your cookie preferences via a banner or pop-up (managed by Wix).

You can also control cookies through your browser settings. Here’s how to manage cookies in popular browsers:

Google Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies
Safari: https://support.apple.com/en-gb/HT201265
Edge: https://support.microsoft.com/en-us/help/4027947

Note: Disabling cookies may affect your ability to use parts of our website (especially the booking system).

4. Updates to This Cookie Policy

We may update this policy from time to time to reflect changes in technology, legislation, or our practices. The latest version will always be available on this page.

Contact Us

If you have any questions about this Cookie Policy, please contact:

Email: info@mettinghamcastle.com